Frequently Asked Questions
Do I need to move everything out during restoration?
In most scenarios, you don’t have to remove all of your belongings. At Paul Davis Restoration, our team carefully evaluates the affected areas to see whether moving certain items is necessary. If we do need to pack out items to protect them or facilitate repairs, we’ll let you know beforehand and help with the coordination.
Can I walk through my home while it’s drying?
We recommend keeping foot traffic to a minimum in wet or drying areas. This reduces the risk of accidents and speeds up the drying process. If you do need to walk through, make sure you wear proper footwear. Our technicians at Paul Davis Restoration will guide you on the safest way to move around your home.
My ceilings are wet. What needs to be done?
Our certified professionals assess moisture levels to see how far water has traveled. Sometimes, we may need to open sections of the ceiling to improve airflow or remove wet insulation. By thoroughly drying these areas, we reduce the risk of mold growth and structural damage. We’ll keep you informed throughout the process.
How do you handle sewage contamination?
Sewage issues can pose serious health risks, which is why our team at Paul Davis Restoration follows strict safety protocols. We use commercial-grade disinfectants to sanitize hard surfaces. However, porous materials (like drywall or carpet) that come into contact with contaminated water may need to be removed and disposed of.
What happens when water floods my property, and what are the potential effects?
– Drywall & Paint: Water can cause paint to peel or bubble and may seep behind walls into insulation.
– Wood Damage: Over time, moisture weakens wood, causing warping or rot.
– Flooring: Carpets and hardwood floors can be ruined if not treated quickly.
– Electronics & Safety: Moisture can harm electrical systems and devices, creating potential hazards.
At Paul Davis Restoration, we respond quickly to minimize damage, remove water, and thoroughly dry surfaces to protect your home or business.
How long does it typically take to dry a property?
It varies with each situation, but drying usually takes about two to five days, depending on the extent of water damage. Factors such as how long the water was present and the materials involved can affect this timeframe. We monitor moisture levels daily to ensure an efficient drying process.
What services does Paul Davis Restoration provide?
We specialize in Water Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation, Storm Damage Restoration, Contents Cleaning & Storage, Reconstruction Services, Property Improvement, Kitchen Remodeling, Bathroom Remodeling, Biohazard/Trauma Cleanup, Commercial/Industrial Restoration, and Residential Restoration, among other restoration and cleanup services. Our technical expertise and rapid response help restore properties to their pre-loss condition as quickly as possible.
Does Paul Davis Restoration handle insurance claims for clients?
We work with all major insurance carriers and provide direct billing. We’ll keep you updated through every step, so you won’t have to handle complicated paperwork on your own.
Are you licensed, insured, and bonded?
Yes. Paul Davis Restoration holds all required licenses, carries full insurance, and our technicians receive ongoing training and certifications. Your property will be in capable, trustworthy hands.
How quickly can you respond to an emergency?
We have a 24/7 emergency response team that typically arrives on-site within 60 minutes. A rapid response is crucial in preventing secondary damage like mold growth or structural deterioration.
How do you assess the extent of the damage?
We use advanced tools—such as infrared cameras and moisture meters—to find hidden water pockets or structural problems. This lets us create a targeted plan for cleanup, drying, and restoration.
What do you do to prevent mold growth after water damage?
Fast, thorough drying is key. We employ high-capacity dehumidifiers, industrial air movers, and anti-microbial treatments on vulnerable surfaces. This process helps stop mold from taking root in your property.
Do you offer any service guarantees?
We stand by our work and want our customers to have total peace of mind during and after the restoration process.
Are your cleaning products and methods eco-friendly?
We aim to use environmentally responsible cleaners whenever possible, striking a balance between strong remediation power and safety for people, pets, and the environment. At Paul Davis Restoration, we’re dedicated to sustainable practices.
What safety measures does Paul Davis Restoration take on-site?
Our technicians follow IICRC and OSHA guidelines, use proper PPE, and set up containment barriers to protect unaffected areas. Ensuring the safety of both our crew and your family is our top priority.
Can you remove tough odors like smoke or mildew?
Yes. We use specialized equipment such as ozone machines and hydroxyl generators to eliminate persistent odors at the source. This process ensures we don’t just mask the odor—we get rid of it entirely.
Do you provide post-restoration cleanup services?
Absolutely. After our primary restoration work is finished, we can complete a final cleanup, including deodorizing and sanitizing, to make your property move-in ready.
Can I stay in my home during the restoration?
It depends on the amount of damage and the repairs needed. Sometimes it’s safe to remain at home; in other cases, temporary relocation may be advisable. We’ll make recommendations based on your unique situation.
How long does the entire restoration process usually take?
Timelines range from a few days for minor water damage to several weeks for extensive fire or mold projects. Paul Davis Restoration will provide a detailed plan and estimated timeline so you stay informed.
What should I do if I have a water or fire emergency?
First, make sure everyone is safe and call emergency services if needed. Then call Paul Davis Restoration at (406) 660-3006. The sooner we begin remediation, the better our chances of preventing further damage.
What types of properties does Paul Davis Restoration serve?
We handle residential and commercial properties of any size—from single-family homes to large industrial complexes in Missoula, Ravalli County, and surrounding areas.
How expensive is it to treat mold in a home?
Costs depend on factors like the extent of the infestation, which materials are affected, and which remediation methods are required. We charge a small inspection fee, which is credited if you choose us, so you can get a more accurate quote.
What health problems can mold cause?
Mold can worsen allergies and respiratory issues, leading to congestion, sneezing, itchy eyes, or even severe reactions in people with compromised immune systems. At Paul Davis Restoration , we work fast to address mold problems and keep your indoor environment healthy.
Do I have to be home while you work?
Not necessarily. Many homeowners prefer to leave while restoration is underway. Our team will provide updates and ensure your property remains secure in your absence.
Do you offer reconstruction services if parts of my home are demolished?
Yes! Paul Davis Restoration offers full-service restoration, including reconstruction. We handle everything from tear-out and debris removal to rebuilding and finishing touches.
Do you provide 24/7 emergency service in Missoula, Ravalli County, and surrounding areas?
We do. Our crews are on standby day and night, including weekends and holidays. Within 60 minutes, we can arrive and start mitigating the damage.
Does Paul Davis Restoration work with homeowners’ insurance companies?
We work with all major insurance carriers and provide direct billing. We coordinate with your adjuster to ensure seamless communication, detailed documentation, and proper coverage for your restoration needs.
What if my insurance adjuster suggests a different restoration company?
You have the right to choose your preferred restoration provider. We’re happy to discuss our expertise and qualifications so you can feel confident in trusting Paul Davis Restoration.
Still Have Questions?
Our expert team is ready to answer any questions and provide the professional restoration service your property needs.
What Our Satisfied Customers Say
"Paul Davis team had good communication and information when I first reached out for a mold removal estimate. They were able to arrive to the home within a few weeks, and send a detailed report a few weeks later."
"Paul Davis Restoration was super quick to have someone come out and give us a quote. They were the most thorough in their assessment and gave the most detailed analysis. Super easy to work with!"
"After getting a questionable inspection and quote, we called paul davis. They were out the next week and gave us an actual inspection. They were quick and efficient and very professional."
Our Service Area
Serving Greater Missoula
- Missoula
- Alberton
- Arlee
- Bonner
- Clinton
- Corvallis
- Dixon
- Drummond
- Florence
- Frenchtown
- Hall
- Hamilton
- Pinesdale
- Helmville
- Huson
- Lolo
- Milltown
- Ovando
- Phillipsburg
- Ravalli
- Saint Ignatius
- Seeley Lake
- Stevensville
- Superior
- Victor
- Ronan
